What are benchmark scores?

We use the Wisdom of Crowds to determine average scores of KPIs. Members of the kpilibrary.com community submit benchmark information on which we determine average or normal scores, normal targets and measurement frequency for KPIs, without the help of costly consulting.

How do we collect benchmark scores?

In kpilibrary.com community members submit benchmark surveys, that we use to determine the benchmark scores.

Do we have benchmark score for all KPIs?

We have benchmark scores for KPIs, if community members have submitted surveys for those KPIs.

What benchmark data do we provide for KPIs?

We offer the following benchmark information: average upper and lower value, average target, average frequency of measurement, and business strategies that the KPI is used for.

Members of that community provide us with a bandwidth of the score of a KPI, a target, and measurement period. For example, staff turnover is between 5 and 10%. In KPI Benchmark we show:

- average of the lowest number in the bandwidth of respondents = average lower score
- average of the highest number in the bandwidth of respondents = average higher score

This two numbers therefore represent the average bandwidth for respondents.

Further more, we show the average of target of respondents (= average target). And we show the most-selected measurement period.

In the benchmark score graph we also show the maximum of the highest number, and the minimum of the lowest number. This shows together with the 'average bandwidth, the spread of scores provided in the mini surveys. 

I am interested in KPIs that are not listed, but I want to have benchmark scores, what do I do?

You can submit your KPIs for publication to kpilibrary.com.